Catching treats
- While you browse the shop, Halloween characters will appear at random. Click or tap one to catch it and claim a treat.
- You can collect up to $5.00 in treats in total.
- Choosing “Maybe later”, or closing the treat window, means no more treats. Treats you have already claimed stay yours. “Hide Halloween critters” only hides the characters for the rest of your visit.
Using your treats
- Treats apply to your order automatically at checkout. They apply to merchandise from the shop, ready to ship or made to order, but not to custom commissions.
- Treats combine with sale prices and discount codes.
- Treats do not reduce shipping, tax or gift wrapping, never lower the amount that counts towards free shipping, and cannot make an order free.
- Treats have no cash value. They cannot be exchanged for cash, transferred, or used again.
- If you are signed in and your order is delivered to the European Union, the European Economic Area or the United Kingdom, cancelling or returning it, including under your 14-day right to withdraw, returns the treats used on it to your account. Otherwise treats are not restored when an order is cancelled or refunded. Once the campaign has ended, a refund is the amount you paid.
- A free gift that came with an order goes back with it if you return the order.
- Your order's payment must be confirmed by November 7, 2026, at 11:59 PM Central Time (05:59 UTC on November 8) for treats to apply.
Keeping your treats
- Without an account, your treats last only for your current visit and are lost when it ends without a purchase.
- Sign up or sign in during your visit to keep them with your account until November 7, 2026, at 11:59 PM Central Time. Treats you caught as a guest move to your account.
Fair play
- Every treat, balance and redemption is checked by our server. Refreshing, opening more tabs or clicking repeatedly does not add treats.
- The characters respect reduced-motion settings and can be caught with a keyboard.
Ending early
- We end the campaign before November 7, 2026, only if a technical failure or abuse stops it from running fairly. If we do, no new characters appear, and treats you have already claimed still apply to orders until November 7, 2026, at 11:59 PM Central Time (05:59 UTC on November 8).
Questions? Contact us.